Shipping policy
Thank you for shopping with Eclypse Body Oils. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from our website.
1. Processing Time:
1.1. Order Processing: Orders for our products are typically processed and shipped within 5 business days of receiving your order. Orders are processed Monday through Friday, excluding holidays.
1.2. Order Confirmation: Once your order has been processed, you will receive a confirmation email with tracking information to monitor the status of your shipment.
2. Shipping Methods:
2.1. Domestic Shipping: Are free with $100 dollars or more purchase. We offer shipping to addresses within the United States. Domestic orders are shipped and delivery times may vary depending on your location.
2.2. International Shipping: We also offer international shipping to select countries. International orders are shipped, and delivery times may vary depending on customs clearance and your location.
3. Shipping Rates:
3.1. Domestic Rates: Shipping rates for domestic orders are calculated based on the weight of the package and the shipping destination. The shipping cost will be displayed during the checkout process before you complete your purchase.
3.2. International Rates: Shipping rates for international orders vary depending on the destination country and the weight of the package. The shipping cost will be calculated and displayed during the checkout process before you complete your purchase.
4. Customs and Duties:
4.1. International Orders: Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
4.2. Customs Clearance: Customs procedures may cause delays beyond our original delivery estimates. We are not responsible for any delays caused by customs clearance processes.
5. Delivery Timeframes:
5.1. Estimated Delivery: The estimated delivery timeframe for your order will be provided during the checkout process and in your order confirmation email. Actual delivery times may vary depending on the shipping method selected and your location.
5.2. Delivery Delays: We are not responsible for delays in delivery caused by factors beyond our control, including but not limited to weather conditions, carrier delays, or customs clearance processes.
6. Order Tracking:
6.1. Tracking Information: Once your order has been shipped, you will receive a tracking number via email to track the status of your shipment. You can also log in to your account on our website to view the status of your order and track its progress.
7. Shipping Restrictions:
7.1. Restricted Areas: We may not be able to ship products to certain remote or restricted areas. If you are unsure whether we ship to your location, please contact our customer service team for assistance.
8. Contact Us:
If you have any questions or concerns about our Shipping Policy or the shipment of your order, please E-mail us at info@eclypseoils.shop. Or contact us by phone @ 1-954-710-0462 and leave us a voice message, we will respond back to you with-in 24 hours.